Case Study
Going Paperless in a Large Organization: Where to Start
Digital Officer
January 5, 2026
6 min read
Going Paperless in a Large Organization: Where to Start
Making an organization paperless is not just about scanning documents and storing them on a computer. It means "changing the way work is done" so that it is digital from start to finish.
Common obstacles
- Habit: Employees are used to signing on paper
- Legal concerns: Worries about the legal standing of electronic documents
- Systems: Choosing a system that does not fit how the work is actually done
Road to Paperless
- Start Small: Begin with simple internal processes, such as leave requests and travel expense claims
- e-Signature: Adopt an electronic signature system (such as DocuSign, Adobe Sign, or an in-house system)
- DMS (Document Management System): Have a document storage system that is easy to search and secure
- Change Management: Communicate with and train employees so they understand the benefits and how to use the system
Results
- Cost Saving: Lower spending on paper, ink, and storage space
- Speed: Cut the time documents spend in transit from days to just a few minutes
- Searchable: Find past documents instantly without digging through filing cabinets
Going paperless is the first step of Digital Transformation, and the one whose results are the clearest and most tangible.
